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Customer Value Agreements (CVA)

We provide three levels of CVA to provide customers with flexible options to suit their equipment management preferences. From Do-It-Myself preventive maintenance with parts and guidance to Do-It-With-Me technician-performed PMs including parts to the Do-It-For-Me higher level which includes additional repairs and special discounts on parts and labor for repairs and rebuilds, M. Ezzat Jallad & Fils S.A.L ensures that customers receive the level of support and service that best meets their requirements.

Values Beyond Expectations

One of our many equipment management services is the preventive maintenance contract, known as Customer Value Agreements (CVA), which are designed to provide you with peace of mind in maintaining your equipment. With a CVA, you gain access to regular maintenance visits, scheduled inspections, and expert analysis to keep your equipment in prime condition. These agreements help minimize unplanned downtime, reduce operating costs, and extend the lifespan of your machines, all while ensuring they perform at their peak throughout the year.

Maximize your Equipment performance

At M. Ezzat Jallad & Fils S.A.L, we understand the importance of maximizing the performance and efficiency of your Caterpillar equipment. Our Customer Value Agreements are tailored to support your fleet's needs and ensure it operates at its best