Protect your investments, control and manage your costs, manage risk, and safeguard your investments. Our protection solutions will allow you to make decisions that will reduce downtime and minimize your owning and operating costs.
Customer Support Agreements (CSA)
Customer Support Agreements are individualized plans made to cover maintenance needs for your equipment. These service plans are made to increase your equipment productivity and reduce cost.
Agreements are tailored to fit your business needs and can range from simple Preventive Maintenance to sophisticated Total Cost Performance Guarantees. They can cover new equipment or older machines, regardless their age of application.
Our trained technicians will assist you to choose the option needed for your equipment. Moreover, they can detect possible problems at early stages, reduce repair & downtime, and maximize your equipment’s life.
Contact Us today to analyze your work operations and determine the type of CSA that is right for you.
Warranty
Control your costs and minimize your risks with with standard warranty against defects in material and/or workmanship.
Equipment Protection Plans (EPP)
New Equipment Protection Plans are the only service plan designed specifically for buyers of new Cat® machines, providing the highest level of repair cost protection available.
The Equipment Protection Plans enhance and sustain your entire ownership experience with comprehensive coverage and peace of mind. Buying the best in heavy equipment and machinery, we can secure your investment with a standard warranty that provides 6-12 months of worry-free operation. But the lifespan of Cat machines well exceeds that timeframe, so we place the Equipment Protection Plans to ensure that your investment is safeguarded beyond the standard period.
With three levels of coverage, you choose the option that best suits your needs and your budget- whether Powertrain, Powertrain + Hydraulic or the most comprehensive, Premier. Each will add valuable years and hours of operation to your Standard Warranty period.
Contact Us for more information.
Extended Service Coverage (ESC)
The Extended Service Coverage (ESC) offers coverage beyond the Standard Warranty period and, because it is transferable, it may increase the resale value of your Cat® equipment. It is available for Electric Power, Industrial, Marine, and the Oil & Gas sectors.
ESC offers protection against unexpected repair bills and against rising parts and labor costs by providing parts and labor reimbursement for covered components, less any applicable deductible.
With such, we ensure access to prompt, quality repairs done by our trained technicians.
The broad range of coverage options, which can be customized to suit your needs, combined with simple pricing terms, provides confidence and peace of mind towards your power system's performance today and tomorrow.
Contact Us today to get more details.